RETURNS & EXCHANGES
We are here to help you with your order!
For Returns & Exchanges
--- FINAL SALE ITEMS ARE NOT ELIGIBLE FOR RETURNS/EXCHANGES ---
FOR FULL REFUNDS: Must be made within 7 days of delivery. Merchandise must be in original condition.
FOR FULL REFUNDS: Must be made within 7 days of delivery. Merchandise must be in original condition.
IN-STORE CREDIT: Must be made within 30 days of delivery. Merchandise must be in original condition.
SIZE EXCHANGES: No timeline restriction on exchange for a different size of the SAME item. Merchandise must be in original condition and subject to availability.
If items are stained, washed or worn they are not eligible for a refund or exchange.
To start a return or exchange, have your order number ready, and CLICK HERE
DAMAGE/LOSS:
If your order is not delivered or damaged upon delivery we will replace the item. Please contact us at team@banana-ink.sbs for those claims.
Start a return for a damaged item HERE